If you are low-income, call our toll-free hotline, CLEAR (Coordinated Legal Education, Advice and Referral). You can call CLEAR Monday-Friday from 9:15 am to 12:15 pm, at 1-888-201-1014.
Generally, we first screen callers for income eligibility and type of legal problem. If it’s not a type of problem we can help with, such as a criminal law problem or personal injury case, we’ll do our best to refer you somewhere that can help.
CLEAR gets many calls. It may take a while to speak to someone. Please be patient.
Persons 60 and Over:
In addition, seniors age 60 or over may call CLEAR*Sr at 1-888-387-7111, regardless of income or the county in which they live.
If you are eligible for our services:
Your call will be forwarded to an attorney or paralegal for an in-depth interview to assess your legal problem. We will provide advice and immediate assistance if possible. In addition, we will determine if you need additional legal help and try to arrange further assistance. Help may be provided by phone and electronically OR refer you to a local NJP field office or other legal services program for more help.
NJP CLEAR attorneys will often help a caller by preparing court papers, negotiating on your behalf, and otherwise advocating for you. Read more about Calling CLEAR.
Deaf and hard of hearing callers can call 1-800-833-6384 or 711 to be connected to a free relay operator, who will then connect them with CLEAR.
CLEAR will conference in interpreters when needed at no cost to callers.