Outside of King County, call the CLEAR Hotline at 1-888-201-1014 weekdays between 9:15 am - 12:15 pm.
In King County call 2-1-1. 211 is open weekdays 8:00 am - 6:00 pm. 211 will identify and refer you to the appropriate legal aid provider.
Seniors (age 60 and over) can also call CLEAR*Sr at 1-888-387-7111 (statewide)
Facing Foreclosure? Call 1-800-606-4819
Deaf, hard of hearing or speech impaired callers can call CLEAR or 211 (or toll-free 1-877-211-9274) using the relay service of their choice.
211 and CLEAR will provide interpreters.
What is CLEAR?
CLEAR (Coordinated Legal Education, Advice and Referral) is a toll-free legal hotline for people with low incomes.
Before we can assist you, we must collect some information from you to determine if you are eligible for services. In most counties, persons who are 60 and over will not be denied assistance based on their income. Services are targeted to problems that affect basic needs such as housing, income, medical care and family safety. Due to limited resources, lawyers and paralegals are not able to assist every caller.
Lawyers must avoid conflicts of interest that arise from talking with both parties to a dispute. We will ask you for information about the person, business or agency with whom you are having a problem to identify any conflicts of interest.
We prefer to speak directly with the person having the legal problem. If you are contacting CLEAR on behalf of another person, you may be asked to provide additional information to allow us to speak with you. We will determine whether we can speak with you or whether we need to speak directly with the person you are trying to help. This is to avoid conflicts and to assure that we can obtain adequate information about the client and case from you.
If you are eligible to speak with a lawyer or paralegal, they will ask you detailed questions about your problem. Please have papers or documents concerning your problem with you when you call. It will also help if you have important information such as the names of people involved with the problem, and their addresses and telephone numbers.
What kind of legal aid you can receive.
Based on the information you give us, we may do one or more of the following:
- Give you verbal or written advice that may help you to solve your problem on your own;
- Send you written legal information and/or forms to help you solve the problem on your own;
- Try to resolve your problem through negotiation;
- Refer you to another legal aid service.
We try to make the best referral possible. We cannot guarantee that a referral will be available or that a referral agency or program will be able to help you.